HR Administrator
  • Type: Full-Time
  • Location: Boston, MA (Headquarters)
  • Department: Finance

Rakuten Loyalty is one of the fastest growing technology companies in Boston. We are the inventors of the world’s most innovative rewards acceleration platform – servicing the largest loyalty programs around the world. We develop technology that gives loyalty program members the opportunity to earn rewards for their every day online activity – opening up explosive new revenue opportunities for our clients – and giving their members the opportunity to earn the rewards they love anywhere, anytime. Selected by Forbes as the 7th most Innovative Company in the world – Rakuten is focused on rapidly expanding its services to new markets around the globe – Rakuten Loyalty is at the forefront of this effort. Rakuten Loyalty received numerous awards last year – including Best Places to Work, the Best and Brightest Award for our Employees and the Most Innovative Small Company of the Year – as well as having our CEO win the distinguished Innovative All Star award given by the Boston Business Journal and Mass High Tech. We have created a wonderful environment that supports free thought, open communication, the celebration of innovation, and a dedication to moving quickly. Entrepreneurialism is in our blood – and we expect everyone who joins our team to exhibit an attitude that says that no mountain is too high, no problem unsolvable – because with great ambition, ideas, and technology – anything is possible.

Job Description

Our employees are our most valuable asset & are treated as such, making FreeCause a great place to work in HR.  Reporting to the Director of HR, our HR Administrator will be a pivotal member of our team.  



  • Ensure timely payroll reporting to our corporate payroll team.  
  • Administer our new hire on-boarding and termination processes, including preparing paperwork and creating/maintaining HR files.
  • Conduct New Hire Orientations
  • Assisting in the development, implementation & administration of human resources policies, procedures and programs.
  • Coordinate Trainings
  • Recruitment Coordination
  • Manage Highly Confidential Information
  • Collect data and prepare reports using PowerPoint & Excel.


  • Excellent Verbal and Written Communication Skills Bachelor’s Degree
  • Passion for HR & Perpetuating an Exceptional Corporate Culture
  • Sense of Humor
  • 2+ Years of HR Experience in a Fast-Paced, Preferably High-Tech, Corporate Environment
  • Strong organizational skills and diligent follow up, ability to prioritize tasks and projects.
  • Professional demeanor and ability to interact with employees at all levels.


  • International HR Experience