Sales Manager
  • Type: Full-Time
  • Location: New York, NY
  • Department: Sales

Rakuten Loyalty is one of the fastest growing technology companies in Boston. We are the inventors of the world’s most innovative rewards acceleration platform – servicing the largest loyalty programs around the world. We develop technology that gives loyalty program members the opportunity to earn rewards for their every day online activity – opening up explosive new revenue opportunities for our clients – and giving their members the opportunity to earn the rewards they love anywhere, anytime. Selected by Forbes as the 7th most Innovative Company in the world – Rakuten is focused on rapidly expanding its services to new markets around the globe – Rakuten Loyalty is at the forefront of this effort. Rakuten Loyalty received numerous awards last year – including Best Places to Work, the Best and Brightest Award for our Employees and the Most Innovative Small Company of the Year – as well as having our CEO win the distinguished Innovative All Star award given by the Boston Business Journal and Mass High Tech. We have created a wonderful environment that supports free thought, open communication, the celebration of innovation, and a dedication to moving quickly. Entrepreneurialism is in our blood – and we expect everyone who joins our team to exhibit an attitude that says that no mountain is too high, no problem unsolvable – because with great ambition, ideas, and technology – anything is possible.

Job Description

Reporting to the Director of Sales, our Sales Manager will be a pivotal, senior member of our talented sales team chartered with identifying & closing fortune 2000 clients. This is a technology sales and business development role that will require expertise in: prospecting (including cold calling), incubation, presentations, overcoming objections, project management, closing business & documented client transitions.  In other words, we are looking for our next sales rock star!


  • Grow Company Revenue and Gross Margin by Quota/Target-based Sales Approach
  • Strategically Position FreeCause and FreeCause Products in the Loyalty Marketplace
  • Facilitate Communication between Clients and Internal Teams (Marketing, Sales, Support, Product Development)
  • Conduct Key Performance Indicator Analysis & Client Revenue Forecasts
  • Travel to International & Domestic Client Sites
  • Experience Presenting to C-Level Executives of Fortune 2000 Companies
  • Minimum of 5 Years of Complex, Sophisticated, Technology Sales Experience
  • Ability to Calibrate Style across a Broad Range of Clients with Chameleon-like Adaptation Capability
  • Ability to Excel without Formal training
  • Strong Relationships in the Loyalty Space (Travel, Air, Hotel, Car, and Financial Services)
  • Enterprise Sales Experience
  • Energetic, Intelligent and Exceptional  Interpersonal Skills
  •  Thorough Understanding of Social Media and Web 2.0 Solutions
  • Excellent Verbal and Written Communication Skills
  • Documented Success Growing Client Revenue and Increasing Gross Margin
  • Experience Interacting with Senior, C-Level Executives (B2B)
  • Experience with Toolbars, Loyalty Marketing Platforms and Social Networking Applications Highly Desirable
  • International Sales Experience